Denise Provost

Alderman-at-Large

City of Somerville, Massachusetts


This Opinion Piece on MBTA Bus Privatization by Denise Provost was published in the TAB in December 1996:

Why isn't quality of service an issue?

For the last year, the MBTA has been planning to turn over operation of its bus routes to one or more private contractors. The admirable aim of this plan is to save money. As one who actually uses buses, however, the prospect of privatization concerns me. While this move might give me some tiny advantage as a taxpayer, it could be to my considerable disadvantage as a transit user. How can bus service that costs the MBTA less equal the service currently provided?

Not that the quality of that service is magnificent; nor is it invariably bad. Service quality, however, was not the starting point for the MBTA's plans, and has barely intruded upon public discussion of privatization. The MBTA didn't ask what bus riders think about service, improvements, increasing ridership. The T didn't say to the Carmen's Union, we think it's in your power to improve service, and if you don't meet certain standards by this deadline, then we're putting your jobs out to bid.

The notion of private contracting didn't start from, "how can we make it better?" but, "how can we make it cheaper?" We're talking disinvestment here, taking dollars out of the system. When the cutting starts, can it fail to cut into service?

Notice where the knife falls. Transportation officials continue to pour capital into suburban commuter rail expansion, even advocating a New Bedford/ Fall River line that will require a subsidy of $45 a rider per day for the next 30 years. Yet the 159 bus lines through Boston and adjacent urban communities were chosen for transportation budget cuts. Why?

MBTA buses serve primarily to feed the broader mass transit system. That basic 60 cent bus fare is for most riders just part of a $1.45 one-way commute. Is it fair to calculate the costs and income of the buses as if they were a stand-alone system?

Fairness is at the heart of matter. In our transportation caste system, buses and the people who ride them stand at the bottom, just as mass transit ranks below the automobile. Consider that we are spending almost $8 billion to depress a few miles of Central Artery, while the goal of privatization is to pare perhaps $27 million a year from an annual bus budget of $200 million.

These savings are to be realized from lower salaries paid to bus drivers. Leaving fairness aside, do we believe these drivers can be replaced without affecting operations ? The law requires that MBTA employees displaced by privatization be offered jobs by contractors. Even if these workers accept reemployment at lesser pay, will their motivation and performance be unchanged?

Conspicuously absent from privatization discussions are any commitments to bus users about service and fares. A year ago, state transportation officials proposed to abolish the MBTA Advisory Board. Do these officials have any interest at all in hearing from transit users or their representatives ?

The stakes are high in this privatization experiment, the biggest ever undertaken in this country. In Great Britain, where privatization of bus service began ten years ago, fares have gone up, ridership has gone down, and service has been uneven or disrupted. We run the same risks with our own system.

Privatization means new drivers, or former MBTA employees working on reduced wages. Can we expect safe and dependable service? If a contractor runs into difficulties and defaults, who will run the buses? The contractor's performance bond will be of little comfort to stranded commuters. What if a contractor anticipates budgetary shortfalls, and asks for increased payment, alternatively walking away from the contract? Either fares must go up, or the state subsidizes, right?

These scenarios are real, if extreme, possibilities in the realm of public contracting. More common is chronic, substandard performance. The cure for this difficulty is terminating the contract; the problem of salvaging the system remains.

Even lesser service disruptions cause trouble. MBTA bus service now is often poor, due to traffic congestion on our narrow streets. Degradation of bus service will only force more discretionary users into automobiles, increasing traffic volume, with adverse impacts on transportation and the environment.

Even as the Big Dig makes it imperative to reduce urban traffic, the MBTA plays bus privatization roulette. Transportation officials seem to have forgotten why reliable mass transit is vital to the health of cities. Let's talk now about providing consistent, dependable mass transit. Then we can talk about where the dollars should come from, and where they should go.

copyright 1996 Denise Provost